People buy products and services from those they trust. To build trust, you have to build a shared understanding. That shared understanding is easiest to build by giving away information for free. From there, you can built trust & familiarity. Then you can grow.
Category: systems
Tuesday Toolkit 10/27/2020
How to manage well: Understand how work flows into and out of your business.
How to Ensure Changes Last
The whole point of undergoing process improvement projects is to make lasting changes, which means lasting behavior changes in many cases.
High Leverage Focal Points
Before trying to boil the ocean, the top areas of improvement should be selected and narrowed down.
Toyota’s 4P Model
Process improvement framework for managers to adopt and implement
A Graphical Linear Programming Example
Math for managers.
Why Mental Models Are Important
Managers need frameworks and mental models for determining how to think about and around particular topics.
Art and Science
Management has an art and science to it. Breaking down the two and how to distinguish between them is a huge accomplishment.
Systems Need Rule Breakers
to manage well requires being able to both set the rules, and figure out when to break them.
