the purpose is to ensure rigorous thinking around sharing the most useful information to get alignment and buy in from cross functional teams.
Tag: improvement
Learn to Learn (as on organization)
The evolution of corporate knowledge adds a layer of context that makes information stick better long term.
Workstation Design & Organization
Standardize: Establish a system to keep the above 3S’s consistent. Keep consistency between workstations.
How Managers Can Ensure Changes Last
Creating a culture of continuous improvement, having a change agent, incentivizing new process adherence, giving employees a stake in the decision making, putting the new processes in writing...
Managers, Continue “Doing the Work”
These are all important aspects of a manager's day, however, the more time a manager spends doing these tasks, the less time they spend with the customers.
Create Your Own Measuring Stick
Being able to measure customer satisfaction is a must for all new managers. Without paying customers, there is no business.
Reflection form: Copy and Paste this for your own reflections
Yearly reflections are a great exercise for course correction. If you kept doing what you did this year, will you get where you want to go?
Systematically Collect Feedback (and use it)
Feedback from customers / clients is the only way to understand what their perspective on your business is. Collecting it is a must do activity.
Theory X and Y for Managers
Managers, like employees, can fall into two main buckets, known as Theory X and Y. The challenge for managers, though, is aligning everyone in a productive way.
Don’t Automate Yet.
It's better to understand and eliminate than automate that which does not need to be automated.
OpsCombinator 